What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Pro Account Subscription Cancellation

    Asked by jafferalhamad on November 01, 2015 at 06:19 AM

    I would appreciate if you can cancel the last transaction which is $9.95 I paid for the subscription of November 2015.


    I forgot to cancel it earlier, and now I do not need it, please cancel this last subscription and refund my payment.

  • Profile Image
    JotForm Support

    Answered by BDAVID on November 01, 2015 at 11:17 AM

    I have sent this to our billing department, reference number: S-11633994UA269470V, please allow 5 to 7 business days for the refund to be completed.

    If you need anything else please open a new thread, we will be glad to assist you.