Access Denied error shown when creating PDF

  • Profile Image
    edward5289
    Asked on November 02, 2015 at 08:09 AM

    Hi

     

    I am still have issues creating a pdf, overtime I try it comes with the following message:

     

    This XML file does not appear to have any style information associated with it. The document tree is shown below.
    <Error>
    <Code>AccessDenied</Code>
    <Message>Access Denied</Message>
    <RequestId>5B79FD3A735A886F</RequestId>
    <HostId>
    Ea2Nr3JMTZQ4gbehfon2FRtAoAQSMKFkwdr+eKdKP6c0Muy4Ef0ZIbh9EIWAIAvC
    </HostId>
    </Error>
     
    Can you help?
  • Profile Image
    Ben
    Answered on November 02, 2015 at 12:31 PM

    Can you please tell us what is the form so that we can check it out for ourselves as well?

    I would like to mention however that there are some known limitations of PDF forms, which are covered in this guide: Fillable PDF - Everything you need to know about JotForm fillable PDF creator