What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Make the name as the sender name on notification

    Asked by stringtheorist on November 02, 2015 at 11:52 AM
    Still haven't figured out how to make my submissions show the name of the sender instead of Jotform.
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    JotForm Support

    Answered by BJoanna on November 02, 2015 at 03:04 PM

    You can change sender name of your Notification inside of Email Notification setting. Inside of Email Notification setting there is an option to change Sender Name.

    Hope this will help. Let us know if you need further assistance.

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    Answered by stringtheorist on November 02, 2015 at 04:08 PM

    I have the sender name set to "first name" from my form. Still says it's coming from Jotform.

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    JotForm Support Manager

    Answered by Jeanette on November 02, 2015 at 08:13 PM

    In that case please apply the workaround explained on this guide:

    https://www.jotform.com/help/236-How-to-use-Mandrill-to-Send-Emails-From-Your-Own-Email-Address