Unable to save form and continue

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    Asked on November 02, 2015 at 02:38 PM

    I have created a form that I need to save and finish later. I have the URL for the form with the ?session={email} appended at the end of the URL. When I receive the email, I see that the link is pointing to me email. However, when I click the link and go back to the form, I do not see anything that I started to fill in.

    Can you tell me what I am missing?

  • Profile Image
    Answered on November 02, 2015 at 05:13 PM

    After reviewing your form I noticed that the link in your email is not the same as the one in your Thank you page

    EMAIL: https://form.jotform.com/form/52943553739971?session={email4}

    Thank You: http://form.jotformpro.com/form/52943553739971?session={email4}

    Even though the are similar one is using the HTTPS and the other is HTTP. Once they have the same link you should be able to view your saved information.

    Please let us know if this helps.