What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My jotform isn't working HELP!!!

    Asked by DataTrax on November 02, 2015 at 02:53 PM

    http://www.jotform.com//?formID=52945788370267 is not working, I cant figure out why.

    When I click on the link I made it says, "cannot download the information requested"


    I need help ASAP! Please get this form back up and running for me. I need this exact form, with the same number as I've already sent this out to numerous customers that I need to fill out the form and cannot change the form.


    Please help!!!



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    JotForm Support

    Answered by Kevin_G on November 02, 2015 at 05:44 PM

    Sorry,I've checked your form and I see that is disabled due to phishing.

    I've added your form to whitelist, you can not use your forms to ask private information to a user, words like bank or account number  could be enough to consider a form as phishing form,also write a name for your form.

    Please, check your form and if you still have issues, feel free to contact us.