What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    The pricing page and my account page have different submissions available

    Asked by George Wardwell on January 20, 2012 at 10:34 AM

    Your pricing page says 100 submissions per month for the free service, but my account page says "submissions - 0 of 20 used"
    Is it 100 or 20?

    Page URL:
    havenotuploadedtheformsuntilIgetananswertothisquestion

  • Profile Image

    Answered by fxr on January 20, 2012 at 11:08 AM

    It appears you are not logged in and seeing the submission limits of 'Guest' users. 

    Please log into your 'FREE' 'northlight' account and you should see higher limits.