What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I'd like to have some time with a support person can I purchase some training time?

    Asked by Chris on November 02, 2015 at 09:01 PM

    We're getting ready to use Jotform to improve information gathering procedures and I was wondering if I could get some training from Jotform. Do you sell any support services? I'm looking to get some help learning how to manage the forms I setup (formatting) and have a few questions. If email support is the only service offered, no sweat I can go that route but thought I'd see if you had an offering to help flatten the learning curve.

     

    Many thanks!

    Chris 

    purchase a JotForm thanks email support and
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    JotForm Support

    Answered by Charlie on November 03, 2015 at 03:35 AM

    Hi,

    Thank you for contacting us and for your interest in using our form builder.

    As of the moment, you can contact us via the forum and/or email (support@jotform.com).

    We have a lot of self help guides that you can use as a reference to get you started on creating your JotForms. Please do take time to visit the links below:

    About Us

    Frequently Asked Questions

    Comprehensive User Guide

    JotForm YouTube Channel - Video Tutorials

     

    We have 24/7 support here in the forum, you can easily post your question, concern or if you need any assistance on setting up your forms, and we will try our best to help. You can also search the forum for answers.