What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My JotForm Submissions are not forwarding to me

    Asked by Academiahawaii on November 03, 2015 at 04:46 PM

    We've noticed that we've stopped receiving e-mails from Jot Form letting us know that a submission has been made. Is there anything we can do to fix this?

    Thank you!

     

    Page URL:
    http://academiaschool.edu/online_application_new.html

    Submissions JotForm jotform submissions forwarding
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    JotForm Support

    Answered by Kevin_G on November 03, 2015 at 09:47 PM

    Hello,

    Please, try to set  your sender address as noreply@jotform.com or noreply@formresponse.com , also you can refer to this guide to prevent bounces : 

    http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues

    If you are still having this issue, please contact us, and we will be glad to help you.

    Regards.