How can I undo a change that I made while customizing a pdf?

  • hquinn_MCWD
    Asked on November 3, 2015 at 6:17 PM

    Hello, 

     

    I customized a pdf to not include pictures since the file was too large to e-mail.  Is there a way to undo this feature?

     

    Thank you, 

     

    Heidi 

     

     

  • Charlie
    Replied on November 4, 2015 at 1:08 AM

    Hi Heidi,

    You could try to use the "Reset" button

    How can I undo a change that I made while customizing a pdf? Image 1 Screenshot 20

    That should reset the PDF design or layout of the submissions on that specific form.

    Let us know if that works.

  • hquinn_MCWD
    Replied on November 4, 2015 at 1:45 PM
    Thank you for the prompt response Charlie.
    Before, I was able to have multiple photos in the pdf. I hit the reset button, however, now only one photo shows up even though there are several with the submission.
    Please let me know any other suggestions when you can.
    Thank you,
    Heidi
    ...
  • David JotForm Support
    Replied on November 4, 2015 at 4:52 PM

    I checked the PDF of one of your submissions and all the images did show:

    How can I undo a change that I made while customizing a pdf? Image 1 Screenshot 20

    Are they still not showing on your end?