How can I undo a change that I made while customizing a pdf?

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    hquinn_MCWD
    Asked on November 03, 2015 at 06:17 PM

    Hello, 

     

    I customized a pdf to not include pictures since the file was too large to e-mail.  Is there a way to undo this feature?

     

    Thank you, 

     

    Heidi 

     

     

  • Profile Image
    Charlie
    Answered on November 04, 2015 at 01:08 AM

    Hi Heidi,

    You could try to use the "Reset" button

    That should reset the PDF design or layout of the submissions on that specific form.

    Let us know if that works.

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    hquinn_MCWD
    Answered on November 04, 2015 at 01:45 PM
    Thank you for the prompt response Charlie.
    Before, I was able to have multiple photos in the pdf. I hit the reset button, however, now only one photo shows up even though there are several with the submission.
    Please let me know any other suggestions when you can.
    Thank you,
    Heidi
    ...
  • Profile Image
    david
    Answered on November 04, 2015 at 04:52 PM

    I checked the PDF of one of your submissions and all the images did show:

    Are they still not showing on your end?