What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    change user name

    Asked by kyleatsamco on November 03, 2015 at 07:16 PM
  • Profile Image
    JotForm Support

    Answered by Charlie on November 04, 2015 at 01:54 AM


    You cannot change your username in your end, but we can do that for you.

    Please provide us 3 possible usernames you would like to change to, just in case the first one is not anymore available.

    Please also note that custom URLs of your form will not anymore work because they bear the old username of the account which will not exist anymore when we change your username. 

    We'll wait for your response.