JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
It's ok I fixed it myself. You have to log out and log back in each time you want to do a new chat or you're using a different form!
We are very glad to hear that the issue has been resolved for you.
For timeout issue you can click on Jotform account =>Settings => and under =>Form Caches [Clear Cache] button.
If you have any question or issues, please do not hesitate contacting us. We will be happy to assist you.