error- Failed to authorize: Authorization Failed in 2checkout

  • atoatest
    Asked on November 4, 2015 at 5:46 AM

    http://3dselfie.atoa.com/booking-form this is my site where I have embedded jotform with 2checkout. during checkout I get this error. I am sure the bank details are correct.. Any idea how to rectify this

  • Charlie
    Replied on November 4, 2015 at 10:24 AM

    Hi,

    Please do make sure that you are using the correct vendor ID, which I believe is the account number. Here's a guide on how to get it: http://help.2checkout.com/articles/FAQ/Where-is-my-Seller-ID. Please also do check your account, it seems like there's an authorization issue either on the payment method you are using or the account seller's security setup.

    For the list of errors, please see this link: https://www.2checkout.com/documentation/payment-api-create-sale/

    Make sure to also setup this part of the integration:

    error Failed to authorize: Authorization Failed in 2checkout Image 1 Screenshot 20

     

    You could also share us the screenshot and the error code shown.

    We'll wait for your response.