HTTP Status 404 when searching through forum

  • PunkHealth
    Asked on November 4, 2015 at 11:36 AM
    1) We're seeing frequent errors such as this one: http://take.ms/ujgis - these occur when clicking on things such as "Search" or "My Questions" in the forum. Refreshing the page seems to fix the problem.
  • Ben
    Replied on November 4, 2015 at 11:43 AM

    I did not see anyone else reporting such issue, nor can I recreate it myself.

    Can you please tell us the exact link where you get this error so that we can see if we can recreate the same issue like that by some chance.

    Also is this still happening to you?

  • PunkHealth
    Replied on November 5, 2015 at 3:14 AM

    Hi Ben,

    Yes, it's still happening - it's happened twice this morning in the last 5 minutes.

    It typically occurs on "My Questions" in the Forum, but I've just done a 2 minute screen grab and I can't reproduce it :-(

    Nothing showing in the logs?

     

    Amazingly, though, I just hit Submit to post this message and got an error! http://take.ms/UUozF

     

    ..thankfully on pushing "Back" I got back to this message.

    Hope that's some help.

    James

  • beril JotForm UI Developer
    Replied on November 5, 2015 at 7:00 AM

    Hi James,

    Thank you for replying back. We are really sorry for the confusion.

    It might have been a temporary glitch or maintenance  in the system.

    Can you send us page URL when you see that error? We can do further check on what may have caused this.

    Thank you.

  • PunkHealth
    Replied on November 5, 2015 at 7:45 AM

    There you go: http://take.ms/0a5ypw

    not sure if gives you more information, though!

  • beril JotForm UI Developer
    Replied on November 5, 2015 at 8:46 AM

    Hi,

    Thank you for your replying back and we are sorry for the confusion.

    We've fixed the issue.

    If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.

  • PunkHealth
    Replied on November 5, 2015 at 8:57 AM

    Great - well done!

     

    Thanks as always to you and all the team,

    James