What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Are the uploaded images backed up in our JotForm account as well as sent to our DropBox account?

    Asked by helenmarshall on November 04, 2015 at 11:59 AM
    - the images go already into our designated Dropbox folder and also get stored into our account at JotForm; so as memners, and according to payment plan, our images will be safely backed up at JP website in our account, right?
    uploaded images DropBox
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    Answered by Ben on November 04, 2015 at 12:12 PM

    Yes, you could say so.

    We always keep the data in your JotForm account just in case the integration is not working and simply so that you always know that you can find it here - that is as long as you do not delete the same.

    Do note that deleting the files in your DropBox or other integration will not remove the files from your JotFrom account, nor will the files be removed from your integrations if they are removed from your JotForm account.