Form not found. This form is disabled. Help me !

  • Profile Image
    aleeted
    Asked on November 04, 2015 at 01:02 PM

    Hi,

    I get the error ("Form not found, this form is disabled") .

    In the settings section of the form, the form is active.

    however, the link is clicked, the form prepared is not active.

    Link:

    "form.jotformeu.com/53053728449360"

    How can you, help me in this regard?

    Thank you.

  • Profile Image
    david
    Answered on November 04, 2015 at 04:29 PM

    Hi,

    Occasionally our phishing detector has issues with forms created in languages other than English.  This results in the account being suspended wrongfully and what looks to have happened in your case. 

    I reactivated your account and whitelisted your forms, they should be available once again.

    I would recommend using the translation tool for any new forms you create:

    http://www.jotform.com/help/298-How-to-make-your-forms-multilingual

    This will prevent this from happening with new forms.