I want to speak with customer service

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    Joe Nash
    Asked on November 04, 2015 at 01:51 PM

    Yeah, about that supposed 1 year warranty!  I bought two Jot Pro's and had both ball tips break off during a presentation for work.  I have submitted two requests for simply two replacement ball/shafts.  No answer to either. Nothing. No "We'll stand behind our products,"  "Sorry, we'll replace them," or kiss-off!

     

    Boiling angry at Adonit.  For what they charge for writing instruments and their funky but very useable disk tips, one would think they could afford to honor their warranty!  I don't have all freaking year long to wait. 

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    Mike
    Answered on November 04, 2015 at 05:03 PM

    We are not affiliated with the Adonit corporation nor with the Jot Pro products.

    We would like to suggest contacting them directly at help@adonit.net.

    In case you have any questions about our web form builder, please kindly let us know. We would love to help :)