What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I want to speak with customer service

    Asked by Joe Nash on November 04, 2015 at 01:51 PM

    Yeah, about that supposed 1 year warranty!  I bought two Jot Pro's and had both ball tips break off during a presentation for work.  I have submitted two requests for simply two replacement ball/shafts.  No answer to either. Nothing. No "We'll stand behind our products,"  "Sorry, we'll replace them," or kiss-off!

     

    Boiling angry at Adonit.  For what they charge for writing instruments and their funky but very useable disk tips, one would think they could afford to honor their warranty!  I don't have all freaking year long to wait. 

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    JotForm Support

    Answered by Mike on November 04, 2015 at 05:03 PM

    We are not affiliated with the Adonit corporation nor with the Jot Pro products.

    We would like to suggest contacting them directly at help@adonit.net.

    In case you have any questions about our web form builder, please kindly let us know. We would love to help :)