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I want to speak with customer serviceAsked by Joe Nash on November 04, 2015 at 01:51 PM
Yeah, about that supposed 1 year warranty! I bought two Jot Pro's and had both ball tips break off during a presentation for work. I have submitted two requests for simply two replacement ball/shafts. No answer to either. Nothing. No "We'll stand behind our products," "Sorry, we'll replace them," or kiss-off!
Boiling angry at Adonit. For what they charge for writing instruments and their funky but very useable disk tips, one would think they could afford to honor their warranty! I don't have all freaking year long to wait.