[Gift Registry Widgets] Problem with european servers

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    sellyon
    Asked on November 04, 2015 at 02:42 PM

    I have much problems with my forms since I migrated to european servers, above all with widgets. Is it possible to go back to US servers, till the problem will be solved ?

    Michel

     

     

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    Mike
    Answered on November 04, 2015 at 06:18 PM

    Please accept our sincere apologies for the inconveniences you are facing.

    I have attached a ticket to this thread and escalated it to our Development Team for consideration.

    We will keep you updated via this thread.

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    TitusN
    Answered on November 24, 2015 at 01:19 PM

    Hello, 

    We've resolved the issue - the widget should operate as expected from EU servers. 

    Kindly check - and if you have any challenges - let us know. 

    Thanks!

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    sellyon
    Answered on January 20, 2016 at 08:46 AM

    Gift registry still does not work correctly on my forms. The problem lasts since 2015 november. In the past, there was no problem with such widget. Why ?

    Michel

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    Mike
    Answered on January 20, 2016 at 10:22 AM

    Your report has been moved into a separate thread, so that we will be able to escalate a fresh ticket to our developers.

    We will get back to you with an update to the next thread as soon as possible.

    http://www.jotform.com/answers/750540

    Thank you.