- sellyonAsked on November 04, 2015 at 02:42 PM
I have much problems with my forms since I migrated to european servers, above all with widgets. Is it possible to go back to US servers, till the problem will be solved ?
- JotForm SupportMikeAnswered on November 04, 2015 at 06:18 PM
Please accept our sincere apologies for the inconveniences you are facing.
I have attached a ticket to this thread and escalated it to our Development Team for consideration.
We will keep you updated via this thread.
- JotForm SupportTitusNAnswered on November 24, 2015 at 01:19 PM
We've resolved the issue - the widget should operate as expected from EU servers.
Kindly check - and if you have any challenges - let us know.
- JotForm SupportMikeAnswered on January 20, 2016 at 10:22 AM
Your report has been moved into a separate thread, so that we will be able to escalate a fresh ticket to our developers.
We will get back to you with an update to the next thread as soon as possible.