Can we be issued a new private key?

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    Asked on November 04, 2015 at 03:15 PM
    If we want to create a new form and have it encrypted for security, will you issue us a new key?
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    Answered on November 04, 2015 at 03:16 PM

    As mentioned on the other thread, I am raising this to our developers to see if they can set you up so that you get a new private key.

    If you do, my suggestion is to save it on several locations just in case.

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    Answered on November 04, 2015 at 09:25 PM


    A new private key can be issued via de-activating and activating encryption in form preferences menu.

    Please let us know if you require more assistance.