What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why am I unable to log on?

    Asked by ktalbert on November 04, 2015 at 03:36 PM

    I am not getting an error message regarding user name or pass word but am unable to access my account.

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    JotForm Support

    Answered by Kevin_G on November 04, 2015 at 07:23 PM


    I see that you was able to log on, please could you provide us more information ? Have you tried ussing a different browser ? 

    Please, let us know if you are trying to log in with another user as well.

    We will be glad to help you.