What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    form is not previewing, say form has been deleted

    Asked by alexwhiteoval on November 05, 2015 at 11:05 AM

    I have cloned one form to start a new form, I edited the new form, saved and clicked to preview, but he preview modal had a dialog that says the form has been deleted by the owner. This is not the case as can be seen in the dashboard screenshot. I have also cloned the new form to see if this would preview but that form gets the same error.

    Page URL:
    https://form.jotformeu.com/53083905275357

    Screenshot
    Previewing new form preview saved one form
  • Profile Image
    JotForm Support

    Answered by Charlie on November 05, 2015 at 11:39 AM

    Apologies for the inconvenience. We have forwarded this to our developers, we will update you as soon as this problem has been fixed.

  • Profile Image
    JotForm Support

    Answered by Charlie on November 05, 2015 at 03:00 PM

    Hi,

    We received news that the problem has been fixed, could you please try the form in your end again. If you are still getting the error, please do inform us.

    Thank you for your patience.