What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Are payment submissions limited per month or forever?

    Asked by rycraftin on November 05, 2015 at 01:35 PM

    I really love your site but was curious if the free version has 10 payments per month or at all?

     

    Currently I'm just starting out and don't know how much activity I will have. 

     

    Thanks 

    rachel 

    starter plan site
  • Profile Image

    Answered by Ben on November 05, 2015 at 03:19 PM

    Thank you for contacting us Rachel.

    The free plan allows you to get up to 10 payments / payment submissions per calendar month. Once the end of the month is reached and the new month starts - on every 1st of the month), your submissions are reset to 0 and you can again get up to 10 payment submissions.

    If you reach this number before the end of the month, you are given a chance to either upgrade or have your account disabled until the first next 1st of month.

    I hope that this helps, but please do let us know if you have any other questions and we would be happy to assist you with the same.