Questions regarding autoresponders

  • Profile Image
    Asked on November 05, 2015 at 04:31 PM


    So I was going to have my current forms go to a Gmail account with the vacation setting for an auto-responder.  However,  I see that you have an auto-responder as well.

    I was looking on the forums, and saw how to change my email notifications, but it wasn't clear to me what I need to do for Auto Responder form to work properly.... 

    Do I change or need to do anything with the:  Sender Email ;  reply to email ; etc?  

    Also, If I change the email address here, does it impact or affect the email I currently have on the other forms that I am using or just this one/ individually?


    What I am looking to do is have the lead or contact information go directly to my CRM database, but for the customer to also get a 60 second reply or auto reply.   The CRM for Realtors doesn't currently have an auto-responder.  However, it does have a unique address that goes to a prospects account

    I attached a sample of what that email looked like from the Gmail auto-responder that I was going to use to forward to that email, but then everything forwards like 3x and I am guessing the servers don't like that idea.


    Thank you,



  • Profile Image
    Answered on November 05, 2015 at 06:26 PM

    Here's a guide for the autoresponder.

    Basically, on the Recipient E-mail, you have to select your email field so whatever email address entered on the email field will receive the autoresponder message. You can also customize your autoresponder template and add or remove anything there. You can use whatever email available in the Sender Email. The Reply-To should be your email address because that's used as the recipient when users decided to reply to the autoresponder message.

    To send 3 autoresponders at the same time, simply create 3 autoresponder notifications. Unfortunately, we do not have time interval feature for autoresponders. They are instantly sent after form submission.

    If you have further questions, let us know.

  • Profile Image
    Answered on November 06, 2015 at 06:45 PM
    ​Okay, this is easy.. Now how do I add a photo if I elect to? I click on
    the photo icon at the top in html. The form says source, etc? But does not
    appear to have a way upload a photo?
    Thank you​
    Brett Bolzenthal, Realtor
    www.*S*old*B*y*B* | Visit or Contact

    *"Your Home Sold in 99 Days or less Guaranteed or We'll Buy it!"* -
  • Profile Image
    Answered on November 06, 2015 at 08:03 PM

    You have to upload the image into your server or to any image hosting site like Then get the direct URL of the image and paste it on the source box in the autoresponder.