What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    When attempting to test the checkout process this error shows when checking out with the cc information... "DPRP is disabled for this merchant."

    Asked by restoredandredefined on November 05, 2015 at 04:57 PM
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    JotForm Support

    Answered by Kevin_G on November 05, 2015 at 08:08 PM


    Please, could you provide us the link to the form with you are getting issues ?

    I've checked one of your forms, you have PayPal Pro integrated , and I was able to process the payment.

    We will be glad to help you.