What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    i created a form but never created an account

    Asked by adri on January 23, 2012 at 07:06 AM

    i have to delete submissions but i can not because i have no associated account !?



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    JotForm Support

    Answered by liyam on January 23, 2012 at 07:51 AM

    I see that the account is associated with a guest account and is about to be temorarily be suspended due to overlimit.  You can access the form by using the same browser that you have used to create the said form. 

    But, if the cookie of the form is no longer available, what you can do is create a free account, using the same email address that you have used with your form (c********@li****.it).  This way, the old form will be merged with the new free account that you will be creating.

    If the form does not merge with the account, please let us know.


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    Answered by britto on January 23, 2012 at 08:15 AM

    Ok it works