Photo upload feature does not appear to work?

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    Asked on November 06, 2015 at 06:18 PM

    Photo upload feature does not appear to work? Does photo need to upload somewhere else?

    This is a re-post of a comment on Setting up an Autoresponder Email

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    Answered on November 06, 2015 at 10:13 PM


    I've tested your forms and I'm not able to reproduce your issue.

    Please, could you provide us more information about your issue ? 

    You can share us a screnshot, that would be helpful, we will be glad to help you.

    Here is the guide to add screenshots in the forum :

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    Answered on November 06, 2015 at 11:45 PM
    Hi Kevin
    Elton responded earlier saying that the photo uploads in the email auto responder forms only works if you copy and paste a url source into the photo source upload field
    I thought it would be able to just upload a photo from computer desktop
    Sent from my iPhone
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    Answered on November 07, 2015 at 07:28 AM

    Okay, thanks for getting back to us and clearing that up. If there's anything else we can help you with, do let us know.

    Enjoy your weekend.

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    Answered on November 07, 2015 at 09:45 AM
    I am brainstorming an idea that isn't quite working... maybe you have an
    idea, as perhaps I am missing something.
    So if I understand that correctly:
    1. All contact information from the currently has been going to my email this I do know(Primary)
    2. I created a new gmail account originally for leads or contacts to
    forward to a CRM (Contact Relationship Manager) I am experimenting with
    this New Gmail.
    Now, I could use the email address that goes directly to the CRM (as the
    CRM has what's called in the jotform account so
    that it goes straight there and not to the gmail... However, here is what I
    am trying to duplicate first:
    1. I have a Website that while I can and do use jotforms on it now, and
    they work fantastic... I have a built in IDX for real estate properties
    that is actually a micro-site or mirror site of the brokers for real
    estate. The form that contacts use now to register is built in with no way
    to alter. So unfortunately Jotform is not an option
    2. Now, it normally sends to my the same one I
    use ordinarily for Jotform, but the site also has an email2 option, that I
    tried to send to the other Gmail account to use a custom auto or vacation
    responder that Gmail has. However, the information does not seem to end up
    in the CRM
    So I in trying an alternative method I wanted to see what would happen if
    for instance in similar sequence. The customer filled out the jotform
    pointed to the New Gmail account, would it work?
    1. In testing that as I understand it first... I need to change the
    "Account" email which was as that is where all
    the contact info goes each time all of the forms are filled out correct?
    2. Now in order to test to see if that works on the new Gmail address to
    actually capture the lead info, I would need to put the form on my website
    right? (In this case I am testing the form called "Contact Form with Blue
    Envelope Theme") I attempted this in the preview screen, it didn't work.
    The reason I am thinking the preview screen test doesn't work for this, is
    that in the form in preview screen, I entered a different email address
    than all the others with the auto-responder set up already in this form.
    The email entered in the form gets the auto-responder message perfectly :-)
    So I know that part works. However, the Gmail address I used does not
    show any of the Test contact info and the CRM that the Gmail is now
    forwarding to...didn't get anything either.
    So if this because the form is not actually hosted on a website right?
    Is there an alternative way to create one form where the (contact info)
    goes to a different email account, than all the other forms? And as
    mentioned above, the place that the contact info goes is what ever the
    email is inside the "main account" correct?
    Thank you for hearing me out with this ( I think I am working on rocket
    science here..:-)
    Brett Bolzenthal, Realtor
    www.*S*old*B*y*B* | Visit or Contact

    *"Your Home Sold in 99 Days or less Guaranteed or We'll Buy it!"* -
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    Answered on November 07, 2015 at 04:50 PM

    It seems like your last reply is not related to your original question in this thread. I moved it as a new thread. Here's the link:

    Thank you.