What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Formatting Email Response - RESOLVED

    Asked by AA_C on November 07, 2015 at 10:59 AM

    I am trying to format my email response form for, formID=52954614877974.

    Right now I have 4 and only one is designed how I want them. Every time I try to change the look of the others they revert back to the default. I have never had this happen to me before. I went and looked at some other response emails and they have reverted back to default format also.

    Please help to fix this issue.


    Thank you,


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    Answered by AA_C on November 07, 2015 at 02:24 PM

    I found the problem - it had data lock on.

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    JotForm Support

    Answered by Kevin_G on November 07, 2015 at 08:42 PM


    We are glad to know your issue is solved now, if you need more help, feel free to contact us.