What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Dropbox Integration without storing files on jotform server?

    Asked by JuergenB on January 23, 2012 at 12:45 PM

    Hi:

    Is it possible to configure sending uploaded files to a drop box system without also storing a copy of the upload on the jotform servers?

    I am trying to design a submission form for a Film Festival. Part of the process is to upload a short film for review. If accepted by the review panel, the film is then uploaded to Vimeo. These filmes are under 250MB, but with 60 or more submissions, this still amounts to a large stograge requirement size overall.

    So I really do not need a copy of the films in 2 places, as currently the dropbox integration seems to COPY the file to dropbox. instead, is there a way to MOVE the file to the dropbox, instead of storing a copy on jotform as well? Or, can the submission be edited so that the attachment is deleted from the jotform system manually, but kept on dropbox?

    Any other suggestions to make this affordable?

    Thanks, Juergen

  • Profile Image
    JotForm Support

    Answered by Mike_T on January 23, 2012 at 07:51 PM

    Hello Juergen,

    Thank you for contacting us.

    Is it possible to configure sending uploaded files to a drop box system without also storing a copy of the upload on the jotform servers?

    Unfortunately, this is not possible. You are right, the solution is to clean your JotForm submissions from time to time. In this case your JotForm account space quota will be refreshed, and DropBox files will not be touched.

    Please feel free to contact us if you need any further assistance. We will be happy to help you.