What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How to export all my files to local desk

    Asked by iccwbo on November 08, 2015 at 08:25 PM

    Hi here,

    I used dropbox for save form and files locally on my PC. But today, I removed all files in my drop box by accident, how can I reload all files to drops box again? I want to restore all files since the beginning we had gotten.





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    JotForm Support

    Answered by Welvin on November 09, 2015 at 02:50 AM

    Unfortunately, you cannot upload the files to dropbox. What you can do now is to download the files and store it back manually in Dropbox. Here's how to download your files:


    Thank you.

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    Answered by iccwbo on November 09, 2015 at 04:56 AM

    I followed your process, why the progression is all 0%??

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    JotForm Support

    Answered by Welvin on November 09, 2015 at 07:08 AM

    You have two file uploads in the form. Please try creating a separate report for each so you will have two files. Then download the files again using the same method.

    I would also like to note that you can download the files in the form submissions page by simply clicking the "Download All Uploads" button.