What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Is JotForm a secure way to collect credit card information?

    Asked by Rebecca  on November 09, 2015 at 01:28 PM

    Good day,

    We are investigating ways to securely collect client's credit card information (number, expiration, CID, etc).  Does JotForm offer this type of security?

    I look forward to hearing back from you!


    Kind Regards,

    Rebecca Foster

    Destinations Travel Advisors, New Orleans

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    Answered by Ben on November 09, 2015 at 03:37 PM

    Hi Rebecca,

    Unfortunately this has been abused in past and for such reason that is actually forbidden action as per our terms of use: http://www.jotform.com/terms/ and any account doing the same would be suspended as soon as our system detects this.

    I believe that the same applies to other form builders that you will find, but it is best to check and see which one suits you best for collecting credit card details.

    If you still opt for JotForm, please do make sure to check the terms of use before doing so.