QUOTA ERROR

  • Profile Image
    vjhobbs
    Asked on November 09, 2015 at 02:06 PM

    We are getting a Form over quota error.  We're only at 202 submissions and we're set for 775.  Any idea what I need to do to get this back up and running?

     

    Thanks

     

    http://www.jotform.us/form/51048122377148 

  • Profile Image
    david
    Answered on November 09, 2015 at 03:50 PM

    Hi,

    The form itself is not over quota, however, the account that houses the form is over quota.  Free accounts are allowed up to 100 submissions per month.  The account housing that form has received more than double that.

    To restore the form, you would either need to upgrade to one of our subscriptions:

    https://secure.jotform.com/pricing

    Or wait until the monthly reset on December 1st.

    If you have any further questions, let us know and we will be happy to help.

  • Profile Image
    Kevin_G
    Answered on November 09, 2015 at 05:14 PM

    On behalf of my collegue, you are  welcome .

    If you need more help, feel free to contact us.

    Regards.