What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    QUOTA ERROR

    Asked by vjhobbs on November 09, 2015 at 02:06 PM

    We are getting a Form over quota error.  We're only at 202 submissions and we're set for 775.  Any idea what I need to do to get this back up and running?

     

    Thanks

     

    http://www.jotform.us/form/51048122377148 

    Page URL:
    http://www.jotform.us/form/51048122377148

    Screenshot
    quota error Submissions JotForm uploads form over quota
  • Profile Image
    JotForm Support

    Answered by david on November 09, 2015 at 03:50 PM

    Hi,

    The form itself is not over quota, however, the account that houses the form is over quota.  Free accounts are allowed up to 100 submissions per month.  The account housing that form has received more than double that.

    To restore the form, you would either need to upgrade to one of our subscriptions:

    https://secure.jotform.com/pricing

    Or wait until the monthly reset on December 1st.

    If you have any further questions, let us know and we will be happy to help.

  • Profile Image
    JotForm Support

    Answered by Kevin_G on November 09, 2015 at 05:14 PM

    On behalf of my collegue, you are  welcome .

    If you need more help, feel free to contact us.

    Regards.