QUOTA ERROR

  • vjhobbs
    Asked on November 9, 2015 at 2:06 PM

    We are getting a Form over quota error.  We're only at 202 submissions and we're set for 775.  Any idea what I need to do to get this back up and running?

     

    Thanks

     

    http://www.jotform.us/form/51048122377148 QUOTA ERROR Image 1 Screenshot 40QUOTA ERROR Image 2 Screenshot 51QUOTA ERROR Image 3 Screenshot 62

    Jotform Thread 700963 Screenshot
    Page URL: http://www.jotform.us/form/51048122377148
  • David JotForm Support
    Replied on November 9, 2015 at 3:50 PM

    Hi,

    The form itself is not over quota, however, the account that houses the form is over quota.  Free accounts are allowed up to 100 submissions per month.  The account housing that form has received more than double that.

    To restore the form, you would either need to upgrade to one of our subscriptions:

    https://secure.jotform.com/pricing

    Or wait until the monthly reset on December 1st.

    If you have any further questions, let us know and we will be happy to help.

  • Kevin Support Team Lead
    Replied on November 9, 2015 at 5:14 PM

    On behalf of my collegue, you are  welcome .

    If you need more help, feel free to contact us.

    Regards.