What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I can not edit my form

    Asked by UNWSP on November 09, 2015 at 02:56 PM

    We have a form embedded on this page: https://www.unwsp.edu/web/registrar/reenrollment.  When we go to edit this form in JOT, we don't see any of the fields at all.  Only the disclaimer message.  Can you assist?  How do we edit this form?

    Page URL:
    https://www.unwsp.edu/web/registrar/reenrollment

    edit form
  • Profile Image
    JotForm Support

    Answered by BJoanna on November 09, 2015 at 04:29 PM

    I have logged in to your account and I could not replicate mentioned issue.

    I was able to edit your form.

    Are you still unable to edit your form inside of Form Builder? You can try to log out and log in again, to see if that will resolve your issue. You can also try with different browser. If you are still unable to edit your form please provide us a screenshot of error message that you are getting. Also please tell us which browser and device are you using. 

    Let us know if you need further assistance.