How do I get an email sent to confirm with the person filling out the form?

  • Deeper
    Asked on November 9, 2015 at 4:30 PM

    Hello JotForm,

    I am trying to send a confirmation email to the person filling in the form, however it doesn't seem to be working when I test it out... Am I doing something wrong?

    Kaitlynn

  • Kevin Support Team Lead
    Replied on November 9, 2015 at 5:51 PM

    Hello,

    Thank you for contacting us.

    I've checked your form and when I recieved the confirmation email,it seems to be working, however , I note the sender email is empty , some email providers tend to block emails without sender, you can  fill it with noreply@jotform.com or noreply@formresponse.com .

    I hope that helps.

    Feel free to contact us if you need more help.

  • Deeper
    Replied on November 9, 2015 at 6:45 PM
    Alright,
    Sounds good! Thanks for your help!
    ...
  • Kevin Support Team Lead
    Replied on November 9, 2015 at 8:40 PM

    You are welcome.

    Let us know if it works, if not , we will be glad to assist you.

    Regards.