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  • Profile Image

    Cloned form retains old OpenGraph meta data

    Asked by Masalamedia on November 09, 2015 at 06:55 PM

    For a letter writing campaign, I cloned a form that had as its original title, "OAS Budget May 2015".

    I edited the form preferences for the new form, with a title that references ACTransit November 2015.

    Yet, any time I post the new form's link on Facebook,the old OpenGraph meta data still appears.

    This is a real problem.

    Page URL:
    https://form.jotform.com/53067079800961

    Screenshot
    meta Cloned Form new form problem style POST
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    JotForm Support

    Answered by Kevin_G on November 09, 2015 at 09:15 PM

    Hello,

    Thank you for contacting us.

    I've checked your form on the Facebook Debugger, and I was able to see the old information you are saying , Facebook save the data on their own cache , this help them to load the information quickly , to solve it and load the new data , simply do this : 

    On the Facebook Debugger , click on the Fetch new scrape information button : 

    This will load the new information and will show the correct  : 

    I hope that helps.

    If you need further assistance, feel free to contact us.

    Regards.