-
MasalamediaAsked on November 9, 2015 at 6:55 PM
For a letter writing campaign, I cloned a form that had as its original title, "OAS Budget May 2015".
I edited the form preferences for the new form, with a title that references ACTransit November 2015.
Yet, any time I post the new form's link on Facebook,the old OpenGraph meta data still appears.
This is a real problem.
Page URL: https://form.jotform.com/53067079800961 -
Kevin Support Team LeadReplied on November 9, 2015 at 9:15 PM
Hello,
Thank you for contacting us.
I've checked your form on the Facebook Debugger, and I was able to see the old information you are saying , Facebook save the data on their own cache , this help them to load the information quickly , to solve it and load the new data , simply do this :
On the Facebook Debugger , click on the Fetch new scrape information button :
This will load the new information and will show the correct :
I hope that helps.
If you need further assistance, feel free to contact us.
Regards.