What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Is there a problem with your system?

    Asked by Monet  on November 10, 2015 at 01:10 AM

    The pages for jotform.com is not loading completely. Please see the attached screen shot

    Screenshot
    problem system a JotForm attached
  • Profile Image
    JotForm Support

    Answered by beril on November 10, 2015 at 03:05 AM

    Hi,

    Thank you for contacting us.

    First of all we are sorry for this inconvenience this might have caused.

    This issue seems temporary. It works fine on my side and there isn't complaint about that issue from other users.

    We would appreciate it if you clear your browser cache and cookies and then re-check the site.

    If that does not help, please let us know.

  • Profile Image

    Answered by Monet on November 10, 2015 at 03:08 AM

    Hi There... I figured out that it is a Chrome issue. Chrome browser does not support NPAPI plug-ins and therefore will not run all Java content.

    I've switched to Edge and it is working

    Thanks

    MT

  • Profile Image
    JotForm Support

    Answered by beril on November 10, 2015 at 03:19 AM

    Hi

    Thank you so much for the speedy reply. 

    We are glad to hear that the problem is resolved for you.

    If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.