- MonetAsked on November 10, 2015 at 01:10 AM
The pages for jotform.com is not loading completely. Please see the attached screen shot
- JotForm UI DeveloperberilAnswered on November 10, 2015 at 03:05 AM
Thank you for contacting us.
First of all we are sorry for this inconvenience this might have caused.
This issue seems temporary. It works fine on my side and there isn't complaint about that issue from other users.
We would appreciate it if you clear your browser cache and cookies and then re-check the site.
If that does not help, please let us know.
- MonetAnswered on November 10, 2015 at 03:08 AM
Hi There... I figured out that it is a Chrome issue. Chrome browser does not support NPAPI plug-ins and therefore will not run all Java content.
I've switched to Edge and it is working
- JotForm UI DeveloperberilAnswered on November 10, 2015 at 03:19 AM
Thank you so much for the speedy reply.
We are glad to hear that the problem is resolved for you.
If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.