What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    We can't see new submissions

    Asked by BluestoneIE on November 10, 2015 at 06:22 AM

    we can't see any new submissions since 10h30am(GMT) and we cant edit the existing ones.

    we receive the notifications of new submissions but we cant see them.

    Submissions new submissions can't and receive
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    JotForm Support

    Answered by beril on November 10, 2015 at 09:56 AM
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    Answered by BluestoneIE on November 10, 2015 at 09:57 AM

    it's not working, all my submission, apart from the ones that were submitted 5 min ago, are blank!

    I lost all my data.

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    JotForm Support

    Answered by beril on November 10, 2015 at 10:00 AM

    Hi,

    We are sorry for this inconvenience this might have caused.

    Let me try to figure out it. I will get back to you on this soon.

    Thank you for your understanding.

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    Answered by FGRelocation on November 10, 2015 at 10:03 AM

    I asked the same question 54 minutes ago and never received an answer. I hope it will be resolved soon...

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    Answered by pardgroupMI on November 10, 2015 at 10:10 AM

    I asked the same question 40 minutes ago and I never received a response. I hope it will be resolved soon ... I signed Silver subscription

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    JotForm Support

    Answered by Kiran on November 10, 2015 at 01:10 PM

    We are sorry for the inconvenience this may have been caused. The questions will be addressed in the order they come in and as assigned by the system. I see that the other two threads are already been addressed now. If you have any other questions with the issues, we request you to follow-up on your respective threads.

    Thank you for your patience and understanding.