We can't see new submissions

  • BluestoneIE
    Asked on November 10, 2015 at 6:22 AM

    we can't see any new submissions since 10h30am(GMT) and we cant edit the existing ones.

    we receive the notifications of new submissions but we cant see them.

  • beril JotForm UI Developer
    Replied on November 10, 2015 at 9:56 AM

    Hi,

    This question was answered at the following link below:

    http://www.jotform.com/answers/701461-my-number-of-submission-reached-4400-and-it-s-not-showing-any-new-ones-help-

    Thank you.

  • BluestoneIE
    Replied on November 10, 2015 at 9:57 AM

    it's not working, all my submission, apart from the ones that were submitted 5 min ago, are blank!

    I lost all my data.

  • beril JotForm UI Developer
    Replied on November 10, 2015 at 10:00 AM

    Hi,

    We are sorry for this inconvenience this might have caused.

    Let me try to figure out it. I will get back to you on this soon.

    Thank you for your understanding.

  • pardgroupMI
    Replied on November 10, 2015 at 10:10 AM

    I asked the same question 40 minutes ago and I never received a response. I hope it will be resolved soon ... I signed Silver subscription

  • Kiran Support Team Lead
    Replied on November 10, 2015 at 1:10 PM

    We are sorry for the inconvenience this may have been caused. The questions will be addressed in the order they come in and as assigned by the system. I see that the other two threads are already been addressed now. If you have any other questions with the issues, we request you to follow-up on your respective threads.

    Thank you for your patience and understanding.