Submissions to my Forms do not show up on My Forms / Submissions

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    fhaslinger
    Asked on November 10, 2015 at 07:05 AM

    Hi,

    I just started to test jotform, and found that while I can enter (mock) submissions, and they result in an email notification back to me (as requested), the submissions do not show up when I check them under 'My Forms'.

    Do I have to wait some time for that to happen?

     

    Thanks & best,

    Florian

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    KadeJM
    Answered on November 10, 2015 at 10:10 AM

    To my understanding you have received email notifications of your form submissions on your account but when you log in you are unable to view them, correct?

    Can you please try logging in through https://eu.jotform.com then check your forms again on your end to see if they show up for you?

    Alternatively, you can also try using " https://eu.jotform.com/submissions/yourformidgoeshere " to see if that makes any difference.

    Do let us know if this problem continues to be an issue.