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Edits to form submissions not updating has something changed?Asked by clydevalleylifts on November 10, 2015 at 07:38 AM
Edits done in jotform itself (https://www.jotform.com/submissions/42386335001345) to forms submitted by my engineers stopped updating this morning so that when I get the updated pdf it's exactly as it was before I edited it. I've tried on more than one submission and several times.
So, you mean that when editing a form through Submissions view, and then when you get the PDF submission, it does not reflect the new changes? I just tried it and it worked:
The changes also show in my password protected public view: http://www.jotform.com/submissions/53097139668872
I did even tried it in your form with a submission test I did:
If this is not what you meant, please guide us through the right steps to reproduce the issue. We will be glad to assist you.
Thanks for replying, that was exactly what I meant, weirdly all the ones I tried editing this morning but didn't change are all now showing the edits. I guess there was some kind of lag, if there hadn't been more than just me trying i would say I was losing my mind. Still thanks for getting back to us
Glad to know that edit feature is updating correctly, it might have been a temporary glitch that caused the delay.
If you need anything else please open a new thread, we will be glad to assist you.