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    Zapier Intergration Problem (EU Sever Related)

    Asked by jumpfox-invites on November 10, 2015 at 09:11 AM

    There seems to be an issue with submissions not being received. The form submits as usual without any error messages but there's no sign of the captured data ie no notification emails are being received and there's no record of the of submission within Jotform?

    This is causing absolute chaos for our clients! 

    Furthermore to this issue, Zapier isn't receiving any of the data! 

    Please fix ASAP! 

    Submissions being received Emails JotForm form submits
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    Answered by jumpfox-invites on November 10, 2015 at 11:17 AM

    I'm now able to accsess the data via eu.jotform thank you but the intergration issue with Zapier persists.

    FYI I have contacted Zapier support regarding this issue as they seem to be fetching data from the US sever and not the EU one.

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    Answered by victor on November 10, 2015 at 02:13 PM

    Thank you for your information. Earlier today our data center had a small delay which was probably the cause you did not receive your submission right away.

    I will inform our back end team to analyze the integration with Zapier. As soon as we get any information we will let you know.