What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I can edit or remove hover and save form, the preview is correct, but the edit is never applied to the live form

    Asked by ricglass on January 23, 2012 at 09:10 PM

    "Unforgettable Character" text area hover text cannot be changed.

    Page URL:
    http://palmbeachcountylocalbands.com/venue-info.html

  • Profile Image
    JotForm Support

    Answered by abajan on January 23, 2012 at 09:22 PM

    Please go into the source of the web page, change http://form.jotform.com/jsform/20220720241 to http://www.jotform.com/jsform/20220720241, save the change and let us know if that helps.

  • Profile Image

    Answered by ricglass on January 23, 2012 at 09:31 PM
    abajan,
    Made the change, refreshed, cleared cache, did not work. Using Chrome, but
    tried IE9 & FF.
    Thank you,
    [image: Ric Glass] Ric Glass
    PO Box 15
    Palm Beach FL 33480 USA
    561.247.4004
    ricglass.com
  • Profile Image
    JotForm Support

    Answered by abajan on January 23, 2012 at 09:34 PM

    Okay, try deleting the field and replacing it with an identical one.

  • Profile Image

    Answered by ricglass on January 23, 2012 at 09:38 PM
    I deleted the field & re-saved, but it still appears in the live form.
    [image: Ric Glass] Ric Glass
    PO Box 15
    Palm Beach FL 33480 USA
    561.247.4004
    ricglass.com
  • Profile Image
    JotForm Support

    Answered by abajan on January 23, 2012 at 09:49 PM

    Okay, I'm going to go into your account and try to fix this.

  • Profile Image
    JotForm Support

    Answered by abajan on January 23, 2012 at 09:52 PM

    The hover text has been removed.

  • Profile Image

    Answered by ricglass on January 23, 2012 at 09:52 PM
    Thank you! If it means anything, this one was cloned from a similar one,
    maybe Studio-Info.
    [image: Ric Glass] Ric Glass
    PO Box 15
    Palm Beach FL 33480 USA
    561.247.4004
    ricglass.com
  • Profile Image

    Answered by ricglass on January 23, 2012 at 09:57 PM
    Thank you!
    [image: Ric Glass] Ric Glass
    PO Box 15
    Palm Beach FL 33480 USA
    561.247.4004
    ricglass.com
  • Profile Image
    JotForm Support

    Answered by abajan on January 23, 2012 at 09:58 PM

    You're welcome :)

    Always glad to help.