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KanjoanAsked on November 11, 2015 at 12:26 AM
All my forms have disappeared on my webpage and at jotform. I asked about this problem six days ago and I got still no real answers or solutions.
Boris, you said you will forward the problem to jotform's developer. Any responses?
I really need my forms back !
Michael from Kanjoan
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Chriistian Jotform SupportReplied on November 11, 2015 at 4:19 AM
Hi Michael,
I checked some of your forms and I was able to access/view them.
http://www.jotform.me/form/50450541302440
http://www.jotform.co/form/50441819898872
Can you try it again and see if it is working now on your end?
We will wait for your response.
Regards. -
Chriistian Jotform SupportReplied on November 11, 2015 at 6:01 AM
Hi,
I did a test submission using the direct link of your Contact Us form - http://www.jotform.me/form/50450541302440 and I was able to submit the form properly. The form seems to be working fine. If you are still encountering this issue, can you provide to us the exact URL where you have embedded the form so we can further check the issue?
We will wait for your response.
Regards. -
SammyReplied on November 13, 2015 at 6:08 AM
Hi Michael,
Thank you for the confirmation, kindly try removing then re-adding the email notification to the affected "Contact Us" form.
Also ensure that the src attribute of the iframe you have used to embed the form has the form URL in it.