When i recieve an email after a form is filled out, half the information is missing in the email or the question is missing and the answer is there v

  • Profile Image
    AlHills
    Asked on January 23, 2012 at 11:14 PM
  • Profile Image
    NeilVicente
    Answered on January 23, 2012 at 11:23 PM

    Al,

    Problems such as this can be fixed by recreating your form notification.

    To delete your notification:

    1.  Go to Setup & Embed
    2.  Click Email Alerts
    3.  Click on Notification (or whatever you renamed it to)
    4.  In the Compose Email wizard, click Delete Email

     

    After deleting the old notification, create another notification mail:

    1.  Click Email Alerts
    2.  Click Add New Email
    3.  Choose Notification then click Next
    4.  Complete the wizard

    Hope this information helps. Let us know if you have further questions.