What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Submission Tracking

    Asked by tata72 on October 04, 2010 at 11:19 AM

    Hello, I regretfully did not make the phone number field required and now have no way to get in contact with someone who submitted a form.  Is there a way to find out what IP address a form was submitted from?

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    JotForm Founder

    Answered by aytekin on October 04, 2010 at 02:22 PM

    You can find out the IP address. Just check the box on the Submissions page settings button.

    The problem is that you cannot find someone's phone number from their IP address. (of course, unless you are the police and you request the owner of the IP address from their ISP with a subpoena)