What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    A (small) bug with the font menu ?

    Asked by besam on January 24, 2012 at 03:55 AM

    I don't know if this is a bug, or it looks so... 

    When I make an e-mail anouncement and I choose for the default font (Font family / Font size) everything goes perfect. 
    But (sometimes) when I make changes in the e-mail design, and I'll want to change the font height, there will goes something wrong. 

    The menu with the font sizes don't disappear anymore and will stay for ever in the window. Regardless what I'm doing or viewing in Jotform. I have to quit Jotform complete and login again and then it's OK. 

    I'm using Safari with Leopard.  

    Screenshot
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    JotForm Support

    Answered by abajan on January 24, 2012 at 07:45 AM

    It's a bug about which our developers are aware. I myself have occasionally experienced it. However, I don't think that logging out and back in is necessary. Just refreshing the page should suffice. (Of course, that has been my experience with Chrome on Windows and things could well be different for users with other browsers and/or OSs.)