What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How long do you store files on the server?

    Asked by Chuck Taylor on January 24, 2012 at 06:12 AM

     I would like to know for how long do you store files on the server( form upload files ). Do you guys clear the files after a certain period?

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    JotForm Support

    Answered by idarktech on January 24, 2012 at 07:34 AM


    Submission files might be stored up to 1 year. Of course, you can download your submissions files for your own copy/backup.

    If you have any other questions or concerns, please let us know. Thank you for choosing JotForm, have a great day!