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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Neither old nor new forms are being shown on our website

    Asked by Raslevol on November 11, 2015 at 04:26 PM

    Hi ! :)

     

    I don't know what it happened, my form is not on anymore. Nothing works.. I have tried to clone the form and try publishing the clone, it doesn't work. Does it come from your site ?

     

    Thanks.

    problem site doesn't work
  • Profile Image

    Answered by Ben on November 11, 2015 at 05:24 PM

    I took a look at your account and it seems that your account got suspended by our system do to the (deleted) form "Donnez-moi un titre". The form seems to be using French language while it is set to be English form.

    As such it was detected by our system as potential bad form.

    Seeing how it is not and since it is already in trash, I have purged the forms from there and have re-activated your account.

    Please do let us know if you happen to experience any further issues and please do check the following guide: How to make your forms multilingual?