What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Can the form details be directed to another email?

    Asked by KS_Abby on November 12, 2015 at 12:58 AM

    Hi there, I help to set up a registration form for an organisation. Right now, all the submissions come to my email which has an account with JotForm. The organisation asks if the submission can be sent straight to their inhouse email. Is this possible? Please advise me, thanks


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    JotForm Support

    Answered by Jan on November 12, 2015 at 06:58 AM

    Yes, it is possible to change the email recipient in the notifications. Please follow the steps below:

    1. Click the "Emails" button and then select the "Notification".

    2. At the bottom, click the "Reply-To and Recipient Settings" button.

    3. Edit or delete the existing recipient and then replace it. 

    4. Click the "Finish" button then save the form.


    Hope this helps. Thank you.