What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Regarding the free account, is the 100MB of storage the total amount of storage for our account? Or rather, is it 100MB for each submission? Thank you

    Asked by Rayme Van Beaver  on November 12, 2015 at 10:33 AM
    amount OR thank
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    JotForm Support

    Answered by ashwin_d on November 12, 2015 at 01:02 PM

    Hello Rayme,

    100 MB of storage space limit is NOT per submission but the upload limit is allocated to your account. All your forms you have in your account  can put together can only receive up to 100 MB of uploads. 

    That means at any given point of time, the upload space utilization of your account should be less then 100 MB. If you reach this limit, all your forms will be disabled. To activate your forms again, you will have to upgrade your account or delete the submission records which has file attachments. Please be noted that deleting a submission record will also delete the attached file as well and free up your account upload storage space.

    Hope this answers your query.

    Do get back to us if you have any questions.

    Thank you!