What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Google Analytics fields are no longer populated

    Asked by arthur_otabo on November 12, 2015 at 03:13 PM

    Hello, our google analytics fields (source, medium and keywords) are no longer gathering data. Can you help me get these back online please?




    Page URL:

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    JotForm Support

    Answered by Mike on November 12, 2015 at 05:41 PM

    The 'Submit an Inquiry' form is not based on our service.

    If you are referring to some other form, please kindly let us know.

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    Answered by arthur_otabo on November 12, 2015 at 06:02 PM

    Yes it is, you need to fill out this first form to get to the jotform inquiry, all other JotForms customer service agents have discovered this promptly. Our form is titled "trade inquiry" in JotForms.




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    JotForm Support

    Answered by Mike on November 12, 2015 at 07:46 PM

    The Universal Analytics does not support ga.js functionality (__utmz cookie), so you will need to use some work around, see the next links to get more information on this.

    Google Analytics missing __utmz cookie

    Reading the old __utmz values with analytics.js

    Thank you.