Google Analytics fields are no longer populated

  • arthur_otabo
    Asked on November 12, 2015 at 3:13 PM

    Hello, our google analytics fields (source, medium and keywords) are no longer gathering data. Can you help me get these back online please?

     

    best,

    Arthur

  • Mike
    Replied on November 12, 2015 at 5:41 PM

    The 'Submit an Inquiry' form is not based on our service.

    Google Analytics fields are no longer populated Image 1 Screenshot 20

    If you are referring to some other form, please kindly let us know.

  • arthur_otabo
    Replied on November 12, 2015 at 6:02 PM

    Yes it is, you need to fill out this first form to get to the jotform inquiry, all other JotForms customer service agents have discovered this promptly. Our form is titled "trade inquiry" in JotForms.

     

    thanks,

    Arthur

  • Mike
    Replied on November 12, 2015 at 7:46 PM

    The Universal Analytics does not support ga.js functionality (__utmz cookie), so you will need to use some work around, see the next links to get more information on this.

    Google Analytics missing __utmz cookie

    Reading the old __utmz values with analytics.js

    Thank you.