Google Analytics fields are no longer populated

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    arthur_otabo
    Asked on November 12, 2015 at 03:13 PM

    Hello, our google analytics fields (source, medium and keywords) are no longer gathering data. Can you help me get these back online please?

     

    best,

    Arthur

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    Mike
    Answered on November 12, 2015 at 05:41 PM

    The 'Submit an Inquiry' form is not based on our service.

    If you are referring to some other form, please kindly let us know.

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    arthur_otabo
    Answered on November 12, 2015 at 06:02 PM

    Yes it is, you need to fill out this first form to get to the jotform inquiry, all other JotForms customer service agents have discovered this promptly. Our form is titled "trade inquiry" in JotForms.

     

    thanks,

    Arthur

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    Mike
    Answered on November 12, 2015 at 07:46 PM

    The Universal Analytics does not support ga.js functionality (__utmz cookie), so you will need to use some work around, see the next links to get more information on this.

    Google Analytics missing __utmz cookie

    Reading the old __utmz values with analytics.js

    Thank you.