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  • Profile Image

    All of the Radio Button Options in my Form Are Invisible Except for Those in the Payment Field

    Asked by bubbbab on November 14, 2015 at 11:17 AM

    Hi and thanks in advance.

    The form in question https://form.jotform.com/53072456699972 Also live at http://ccfcctoronto.com/membership_application.htm has a problem with only one radio button question in that the options, YES NO are not visible. All others in the form seem functional.  The field in question is "Has Your Information Changed"

    There is quite a lot of conditional logic in this form, some is relevant to the field in question.

    I wonder if you could have a look and advise. Perhaps the conditions have caused a problem.

    As always, thanks in advance!

    Sincerely,

    Steve

    Page URL:
    http://ccfcctoronto.com/membership_application.htm

    payment field option radio button options color of option text option text color payment options okay invisible
  • Profile Image
    JotForm Support

    Answered by Welvin on November 14, 2015 at 06:14 PM

    Hi Steve,

    That is because the field is hidden by default. You should set it to show in the form. Properties > Show field:

    Your Address field is also hidden in the form. If you would like to show it, please do the same steps.

    Thanks

  • Profile Image
    JotForm Support

    Answered by abajan on November 14, 2015 at 06:32 PM

    Hi Steve,

    Upon cloning your form and giving it a black background, I noticed that when the condition to show that field was triggered, its radio buttons are displayed (as they should) but like you said, its options are not visible. Adding the following rule to the form's injected CSS will correct that:

    .form-radio-item label {
        color: #FFF;
    }

    Be sure to save the form when done.

    If you need further help with anything, please inform us.

    Do enjoy the remainder of your weekend.

  • Profile Image

    Answered by bubbbab on November 16, 2015 at 09:39 AM

    Thank you very much for the excellent support and advice, as is always the case from our friends at Jotform!

  • Profile Image
    JotForm Support

    Answered by abajan on November 16, 2015 at 11:52 AM

    Hey, we're always happy to help our users. Do inform us if there's anything else with which you would like assistance.

    Cheers