What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Where would I find the email address that is used to email from the JotForm?

    Asked by mgresa on January 24, 2012 at 06:08 PM

    Our form was cloned from another agency.  They have asked me to remove their email address so that they are not emailed from our account.  I cannot find their email address anywhere?  Only my email address is in Settings.

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    JotForm Support

    Answered by Mike_T on January 24, 2012 at 06:44 PM

    Thank you for contacting us.

    Please take a look at the following article:

    Finding out E-mail Address used for submission notifications

    As far as I can see, your form is currently configured to send emails to the following email address:

    l********@f****a.org

    Please feel free to contact us if you need any further assistance.

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    Answered by mgresa on January 24, 2012 at 08:04 PM

    Thank you very much.  I got it!

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    JotForm Support

    Answered by Mike_T on January 24, 2012 at 08:05 PM

    You are most welcome.

    Thank you very much for using our services!